How do you resolving organizational disputes?
Favorite Answer
-Unclear definition of responsibility
-Conflict of interest
-Lack of open-communication
-Increased interaction (more discussion can lead to more conflicts)
second, what to do in a dispute:
-Remain calm
-Express feelings in words, not actions
-Deal with only one issue at a time
-No touching up on sensitive areas
-Avoid accusations
-Don’t pile on the disputes
thirdly,
-Realise that conflicts are unavoidable
-Handle the conflict sooner than later (otherwise there wil be more problems)
-Apologize (even if it’s not your fault, the other person might feel guilty)
-Identify the consequences (good or bad)
-Get mediation (help from a third person)
-Consult a lawyer (if there is no other way)
why disputes can be good:
it helps to sharpen our thinking skills and creates productivity (more arguments, more answers)
http://www.resolv.org/
http://www.resolv.org/about/rgi.html
http://trade.businessroundtable.org/trade_2005/wto/settlement.html
